If you failed to receive the email, please try the following methods.
（1）Please check your email address and make sure it is correct.
- Please check your junk mail and other folders in your mailbox.
（3）Please set up the white list of the email address.
Secure Sender should be added into the white list.
(4)Please check the email client and make sure it works.
(5) It could be better to register a mainstream email account such as Gmail，Outlook，Yahoo、163、QQ etc.