- If your order is not concluded:
- Please check the price of your pending order, have you provided a competitive price? This way it can be concluded with the counter-party.
- You can cancel the order and re-submit it with a better price to a make a quick deal, or place the order with a market price order.
- If you are unable to cancel the order, or if the coin has not been credited, please reopen the work order and attach:
- A screenshot of the order.
- Screenshots of error messages.
We will deal with it as soon as possible.
You can also contact 55 Global Markets’ online customer service.