The user can reset their password on the PC client or App (iOS/Android) by clicking on [Forgot Password] and following the prompts.
Articles in this section
- Can you unlock my account in advance if my account been locked?
- Why is my ID verification still pending or why did it fail?
- Why was a parameter error prompted when processing my ID verification?
- How do I change the language on the app?
- Why can't I login after signing up?
- Why can't I install or use the app?
- I did not receive a verification code when registering or setting up my trading password
- How do I change my password?
- What can I do if I have entered the password incorrectly multiple times and my account is locked?
- What do I do if I can't access the official website?